![]() ![]() Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. Retired Products > All Scanners: Drivers & Troubleshooting Using Your Neat Scanner Without the Neat Software Neat Downloads Neat Downloads and Drivers! Updated 4 months ago by Jeff Gove. I seem to have solved this by running a clean install of the 5.7 software with any AV turned off and syncing software (ie OneDrive). I had long suffered the problem of Neat 5.7 scanning software crashing sometimes and since the Fall Creator's Update for Windows 10 it would ALWAYS crash before it fully loaded.
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